When Lyte was redefining the ticketing business, it had no definite CRM technique. Lyte used twelve–15 unique SaaS solutions throughout several departments, which resulted in an absence of alignment between groups, duplication of work and overlapping responsibilities. I’ve also sprinkled some good case study templates by Visme in this article. https://deanreopw.blog5star.com/34700169/an-unbiased-view-of-case-study-analysis